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Privacy Policy

A legal disclaimer

Privacy Policy

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Effective Date: 01/08/2025 
Business Name: CG Performance Limited

 

At CG Performance Limited, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit or use our website and services, in line with the UK General Data Protection Regulation (UK GDPR).

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1. Information We Collect

We may collect and store the following personal data:

  • Full name, email address, phone number

  • Billing address and payment details (handled via secure third-party processors)

  • Health and fitness-related information you voluntarily provide (e.g. goals, injuries, preferences)

  • Website usage data (through cookies and analytics tools)

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2. How We Use Your Information

We use your data to:

  • Deliver and manage personal training and nutrition coaching services

  • Communicate with you regarding bookings, updates, and support

  • Process payments securely

  • Improve website functionality and user experience

  • Fulfil legal and regulatory obligations

 

3. Legal Basis for Processing

We process your personal data based on one or more of the following:

  • Your consent

  • The performance of a contract between you and CG Performance Limited

  • Legal obligations we are subject to

  • Our legitimate interests (such as improving our services)

 

4. Data Protection & Security

Your personal data is stored securely and only accessible by authorised personnel. Payment information is encrypted and processed via trusted third-party providers. We take appropriate technical and organisational measures to protect your data.

 

5. Sharing Your Data

We do not sell or rent your personal information. Data may be shared with trusted third parties only when necessary (e.g. payment processors, scheduling apps, or platforms like TrueCoach) and only for the purpose of delivering our services.

 

6. Cookies

Our website may use cookies to enhance your browsing experience and analyse website performance. You can control or disable cookies via your browser settings.

 

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

 

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Object to or restrict processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data is being mishandled

To exercise your rights, please contact us at: [your email address]

 

9. Contact Us

If you have any questions or concerns about this policy or how your data is handled, please contact:

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CG Performance Limited
Email: cgperformance@gmail.com
Registered in England & Wales

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